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Your Privacy Matters to Us

When you open an account at sahabat11 login and fund it via DANA, OVO, GoPay or QRIS, we collect only what we need to verify your identity, process…

Account verification & identity checksPayment processing & transaction recordsSecurity & fraud prevention measures
sahabat11 login Your Privacy Matters to Us
GET IN TOUCH

Request Access or Changes to Your Data

Team online

Email Support

Contact our data team at [email protected] with your account number and specific request. We respond within 48 business hours.

Live Chat

Chat with our support team in the lobby 24/7. Navigate to Account → Help → Privacy Requests to start a conversation.

Account Settings

View and update your personal details inside your account. Go to Profile → Personal Information to review what we hold.

SECURITY & RETENTION

How We Protect and Keep Your Information

Encrypted Storage

All personal and payment data is encrypted with industry-standard protocols. We store account information on secure servers with restricted access limited to authorised staff.

Data Retention

We keep account registration data for the life of your account plus 7 years after closure for regulatory compliance. Payment records are retained per banking requirements in your region.

Cookie & Tracking

We use cookies to keep you logged in and remember your preferences. Essential cookies cannot be disabled; optional analytics cookies can be turned off in Account → Privacy Settings.

Third-Party Sharing

We never sell your data. We share information only with payment processors, fraud-detection partners and legal authorities when required by law in your jurisdiction.

Account Access Requests

You can request a complete copy of your personal data in standard format. Submit requests via [email protected] and receive export files within 30 days.

Right to Delete

Request account deletion anytime through Account → Settings → Close Account. Non-essential data is removed immediately; transaction records held only as long as law requires.

Privacy Policy Questions Answered

When you close your account, we delete non-essential personal information immediately — name, email, phone, gameplay history. Payment records and identity documents are retained for 7 years to comply with banking regulations where you live.

We store transaction records — amounts, dates and payment method type — not your actual payment credentials. Card and wallet details are handled by our payment partners and encrypted separately. You never expose sensitive numbers to our servers.

Yes. Email [email protected] with 'Data Access Request' in the subject line. Include your account number and we'll send you a full export of your personal and gameplay data within 30 days.

We share data only with payment processors needed to complete DANA, OVO, GoPay and QRIS transactions, fraud-detection services to protect your account, and government authorities when required by local law.

Login records and device data are retained for 2 years for security purposes. If you dispute a transaction or login, we extend retention to support your case. After 2 years, older logs are securely deleted.

This policy applies to all sahabat11 login account holders. Where local law permits, your data is protected by these terms. If your region has stricter privacy laws, those requirements take precedence. Contact us to clarify your local rights.

Log in and go to Account → Settings → Privacy → Cookie Preferences. Disable optional analytics and marketing cookies. Essential cookies for login and fraud prevention cannot be turned off, as they keep your account secure.